Live Desk Pro

Live Desk Pro Boxshot

Live Desk Pro Author

Resellers Paradise

Live Desk Pro Features

What can Live Desk Pro do you or How can it Help your Business and eBay shoppers.
Presents you a Live Web-Based Help Support Service ...
Make you search Pro
Automate your Business and Saves several client Support several hours...
Store and Download most up-to-date upgrades...
Transform additional buyers to consumers...
Skyrocket client loyalty and fulfillment...
Raise the proportion of repeat clients...
As well as Significantly Extra!

As Corey Rudl's Support desk Page states: 90% of all inquiries are answered in this Knowledge base... In other phrases, folks can Buy 24x7 solutions to 90% of all concerns! Bottom Line, if you require to Maximize and Raise your Online earnings you want to have a Support desk! Warning! Unanswered clients and clients' concerns and delays in dealing with your shoppers' concerns could bring about your Business really serious losses in the short, center and very long operate. The Best way to cope with all this is to have a Service-n-Support desk.

There is A Plethora Of Fingers-On Easy-To-Use Features to Help You Buy The Most Out Of Live DeskPro

Admin
Add, Edit, Delete Departments. You can have a 'department' For every one particular of your Products.

You can have unrestricted departments!
Add, Edit, Delete Operators For any Department(s). You can assign operators to departments. Just about every operator can only cope with the Tickets underneath the department(s) assigned to him.

You can have limitless operators.
Add, Edit, Delete Troubleshooters. Troubleshooters are a collection of decision inquiries a buyer goes as a result of in order to pinpoint and nail his correct challenge.

As we described previously, below Admin Panel, you are the an individual who assigns Operators For just about every department. An Operator can only deal with tickets below his department.
Operator can:
Reply to tickets.
Reopen and shut tickets.
Add, Edit, Delete Troubleshooters.
Add, Edit, Delete Knowledgebase.

In short, operators have the ability to totally cope with the Service and Support department assigned to them.

A consumer can:
Submit a ticket.
Specify a department, ticket priority, ticket-topic and ticket-subject.
Examine the standing of his ticket as frequently as (s)he likes.
Re-open/near ticket.
Test out the Troubleshooters extra by way of Admin or Operator.
Browse the Knowledgebase extra through Admin or Operator.
Download Files extra via Admin in Downloads folder.
Reside up-to-date by way of Checking out what is up and what is new, via viewing the Announcements extra through Admin.
There is certainly also a Preferred Knowledgebase Matters, supplying consumers limited Access to the most Favorite views and concerns in Knowledgebase.

Live Desk Pro Price

$19.95

Buy Live Desk Pro

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Live Desk Pro Screenshot

Live Desk Pro Operating Systems

Linux